Graduate Technical Support Recruitment

From working closely with our sister company, Just IT Training, we have access to a pool of high calibre candidates looking for technical support and helpdesk roles. In order to be accepted on the course, all candidates must complete a rigourous interview process that demands a demonstrable enthusiasm for a career in IT, good communication skills and an ability to tackle technical problems efficiently.

The course itself is a 13 week long intensive training course that systemically trains candidates in CompTIA A+ Hardware and Operating Systems, MCP Windows XP Professional, MCP Windows 2003 Server, Cisco CCNA & CompTIA Linux+.

In addition to the technical training, there is a compulsory Career Support Programme that allocates a dedicated member of Just IT’s team to a candidate. The focus of this programme is on:

1. CV make over and covering letter techniques.
2. Advice on job searching and how to improve it.
3. Advice and instruction on getting the best out of agencies and employers.
4. Face to face support for interviews/telephone interviews.
5. Advice on how to follow up interviews.
6. Job clubs every other Tuesday afternoon.

As a result, all of our candidates are:

Graduates who have demonstrated their academic ability on their CV and to us in person.
Passionate about IT – we only put forward candidates who can demonstrate their desire to work in IT both in and outside the workplace.
Good communicators – our screen process involves 2 face-to-face interviews and a telephone interview that assess ability to work within a customer facing environment
Trained professionals – they will have completed the Just IT Network Professional Programme, providing them with all the certifications, communication skills, confidence and knowledge to start their IT career at Merrill Lynch.
Ready to work for you.

Just IT takes the quality of its candidates very seriously and we believe that our training programme can provide both candidate an employer with the best solution possible.

Just IT are currently celebrating the achievement of a 1st year candidate retention rate of over 93%, and we believe that this is largely due to our ability to let clients try candidates before they recruit them. This ‘working interview’ is the ideal way of ensuring you only hire the right staff for your technical support roles. It doesn’t cost anything and it’s risk free! Just IT offers this service to a wide range of firms, including Inmarsat, Morse Group, Merrill Lynch and Ernst & Young.

Through careful segmentation, highly targeted recruitment campaigns and the insistence that we meet each candidate before adding them to our database, we are able to quickly select the best graduates for your web vacancies. This enables us to recruit focused candidates at any academic level that you need - ensuring you only recruit the best candidates.

Use the Just IT Assessment Centre to interview up to 16 people in one day! We invite all of our clients to take advantage of our accredited IT Training Institution facilities to interview a wide range of candidates for one or more roles in one session. Finding the right candidate could not be easier or quicker with this ‘one-stop’ solution!

Based on the core values of Honesty, Quality and Speed of Service, Just IT proactively promotes the intregration of people and technology. Our recruitment consultants are REC trained and qualified consultants, ensuring that we work to a strict ethical code of conduct and provide honest appraisals of the IT market, with up to date information on salaries and job availability.