ITIL® Foundation Training (Version 3)is an ISEB accredited 3 day course available through Just IT. Courses are available across the UK and includes all books, manuals & practice CDs. Please fill out our enquiry form for a full list of available dates and a tailored quote.
Instructor Led ITIL® Training – Delivered by experienced and always available ISEB accredited trainers. Includes – Exam and manuals selected for best results and skills acquisition. Duration– 3 Days: 9.30am – 5.00pm
ITIL® Version 3 unites best practice with business strategy in a more holistic fashion than ever before. ITIL® has now been refocused from the alignment of IT with business strategy to the management of the lifecycle of the services IT provides. There is now a key emphasis on the importance of creating business value, rather than just the execution of processes. This is achieved through:
Service Strategy – focuses on the identification of market opportunities for which services could be developed in order to meet a requirement on the part of internal or external customers.
Service Design – focuses on the activities that take place in order to develop the strategy into a design document which addresses all aspects of the proposed service, as well as the processes intended to support it.
Service Transition – focuses on the implementation of the output of the service design activities and the creation of a production service or modification of an existing service.
Service Operation – focuses on the activities required to operate the services and maintain their functionality as defined in the Service Level Agreements with the customers.
Continual Service Improvement – focuses on the ability to deliver continual improvement to the quality of the services that the IT organization delivers to the business.
Courses are available regularly and UK-wide.
Please fill out the form to the below or call us on 020 7426 9821 to receive a full list of available dates and a tailored quote.
Bespoke on-site training available upon request.
Contact us now for your free ITIL® introductory booklet and your invitation to our free ITIL® seminar. We are offering this course at below the RRP, and additional discounts are available for multiple bookings. For more information call 020 7426 9821 or fill out our enquiry form.
ITIL®® is a registered trade mark of the Cabinet Office. At Just IT Training we ensure we provide the most competitive rates in the market by working closely with a large range of partners across the UK.