Infrastructure Technician

Level 3 Apprenticeship

Hiring an Infrastructure Technician

Infrastructure Technicians are, quite simply, the backbone of any successful organisation in the technological era. Delivering support to internal and external stakeholders, they ensure the IT side of your business is running smoothly and efficiently.

The troubleshooting aspect of an Infrastructure Technician role enables the rest of your organisation to flourish by quickly solving any IT problems that naturally occur.

Regardless of the size of your company, there is a necessity for qualified IT support staff to mitigate and resolve your issues.

Our apprenticeship programme

Our Infrastructure Technician apprenticeship is the best way to recruit and train entry-level IT support roles into your company. We are one of the largest providers of the apprenticeship in London – our free recruitment service has placed over 1500 IT support apprentices since 2011.

Learners on our 15-month programme receive 25 days of workshops designed to give them all the key skills required to be successful 1st line support within your organisation. This includes the CompTIA A+ qualification, as well as training on customer service and communication, business processes, coding and logic, virtualisation, troubleshooting methodology, and the cloud & cloud services.

Outside of the technical workshops, the course content consists of monthly sessions with our experienced coaches and online learning through our Virtual Learning Environment and other platforms. The training will take place online using our remote learning delivery platform, or at our fully-equipped centre in London.

Employers we have delivered this apprenticeship with

  • Large private-sector clients including CRU International, Google and JLL
  • Hundreds of MSPs or software companies
  • Over 40 schools within London and the surrounding areas
  • Public-sector clients including the Royal Borough of Greenwich, West London Mental Health NHS Trust, Royal National Orthopaedic Hospital, Transport for London and Merton Council

What our clients say

We have had two apprentices through Just IT. The service was attentive, and they supported them through their journey to completion of the qualification. We would recommend Just IT as a provider.

Karen Hedges Acorn Group

We have a great apprentice who is perfect for our organisation. Just IT took care of all the paperwork. We’re really pleased with the service.

Victoria Spence Big Creative Education

I have used Just IT’s apprentices for approximately 7 years. The caliber of candidates is invariably high, and the mentors spend plenty of time with them to ensure they are on track at all times.

Greg Gawthorpe End User Support Manager @ CMC Markets
Data Analyst Apprenticeship

Contact our team

Ready to hire? Our team of apprenticeship specialists are waiting to speak to you about employing an Infrastructure Technician apprentice.

Register here