Gain Leading Industry Qualifications and Essential Skills

This is what you’ll need

Our IT Support and Networking Apprenticeships are available at both Level 3 and Level 4 so can be tailored to your previous experience and qualifications.

However in order to join any of our Apprenticeship programmes, you will need to be passionate about developing your career in technology alongside a minimum of 5 GCSE’s (ideally A* – C or equivalent).

If you don’t have the qualifications, then we may still be able to help. We have a range of other government-funded programmes to support people into employment. Just call us on 020 7426 9835 or email

it support

Your Career Starts Here

Apprenticeships combine practical training in a job with study. As an Apprentice you’ll be working alongside experienced staff, gaining job-specific skills, earning a wage and getting holiday pay along with studying towards a related qualification.

IT Support is the lifeline of most businesses and if you’re an avid problem solver and a lover of tech then this is the pathway for you.

Whether you see yourself making it in a small start-up or large corporate company – we will have the right employer for you, and you will earn a real wage whilst you learn. An Apprenticeship will show you everything need to know about the industry with well-respected qualifications gained at the end of the programme.

Gain Leading Industry Qualifications and Essential Skills

If IT is the industry you would like to break into, then qualifications from Microsoft, CompTIA, CIW and CISCO will be the fast track into your career.

Experience is everything, and it’s what demonstrates your ability to do the job. Furthermore, there’s no better way to keep up with technology trends than what you’ll learn working with a great employer in London.

IT Support and Networking is needed by all employers, large and small

You could work in the financial world, legal, media, education and many more.

IT Support Apprentice

Your tech career starts here

Earn between £10K – £18K as you learn

20% learning / 80% working

1st Line Technical Support

£18k – £22K per year

2nd Line Technical Support

£22K to £38K per year

3rd Line Technical Support

£38K to £45K per year

Technical Support Manager

£45 to £55K per year

IT Manager / Director

£55K to 100K per year

Where Do You Want To Go?

Our Apprenticeship programme ranges between 12-24 months, but it’s about where you would like to see yourself in the future that is really important to us. We can help you reach your goal. You can progress from Apprentice level to 1st Line Support/Helpdesk and more through your career, even reaching IT Manager/Director Level. The IT industry is full of growing opportunities.

But don’t just take our word for it – take a look at what some of our previous Apprentices thought
of the programme…

“I enjoy facing challenges every day and there are so many different pathways in IT. The Apprenticeship has given me hands-on experience and most companies look at experience rather than certifications. I’ve matured a lot and know what I want to do”

Javier Damas – Herbert Smith Freehills

Amrita Singh - DSP

“The Apprenticeship is a kick-start and it has helped me get my foot in the door. I have learned a lot on the job. I have gained a lot of experience and it’s been great working with professionals – I have had these people supporting me from day one.”

Amrita Singh – DSP

“I would always recommend an Apprenticeship, especially for the IT sector. The skills you need are constantly changing, and IT is a growing sector.”

Celdon Silveria – Transputec

celdon Silveria

So what are you waiting for?

This is your opportunity.