|This role will be a mixture of 1st and 2nd line role working as part of the team of 3 internal support engineers and contracted external engineers this role is to ensure support requests are effectively managed throughout their lifecycle, providing business users with timely solutions and excellent customer service. 80% of this role will be done remotely from office or home during lockdown, with 20% on client site. Central to this is the IT Helpdesk team who provide day to day support to the users in person and online.
My client provides full range of IT support over IT, HR, ICT, Accounting, Risk Management, Cloud and Data systems as well as telephony and supports SMEs in Central London, Croydon, Bromley, Victoria, Westminster as well as Sevenoaks, Tonbridge and nearby locations.
Reference code: JR130