Are you looking to become an IT guru?

Job Reference



Paying up to £12,000


IT Support & Networking

Job Type




IT Support Analyst Apprentice

Our Client, offer complete managed IT services to a wide range of clients. Using the latest technologies, they are able to fully integrate fully into the infrastructure of their clients seamlessly.

They are looking for a professional apprentice that is looking to take the first steps in a successful IT career.


  • Provide 1st line technical support to telephone requests and emails from users. This will extend to application support to ensure our users are leveraging our cloud systems to their fullest potential.
  • To ensure calls for support are dealt with promptly and appropriately.
  • Maintaining existing Hardware and Software to agreed standards.
  • Key accountabilities will include maintenance and documentation of the registration system.
  • All maintenance, set up and configuration of the office printers and laptops.
  • Manage user requests for software downloads or installations.
  • Cleaning of old/slow computers.
  • Troubleshooting
  • Visiting clients at their offices and offering IT support on-site.


To be an IT Support Analyst Apprentice you will need to be a tech enthusiast with 5 GCSEs (ideally A* – C) including Maths and English.

This company are looking for someone with these skills and personal qualities.


  • Be flexible and adaptable
  • Good interpersonal Skills
  • Ability to multitask
  • Good organisational skills
  • Great communication skills
  • IT Skills
  • A strong and demonstrable interest in IT

Personal Qualities:

  • Adaptability and flexibility
  • Professionalism
  • Positive attitude and energy
  • Mature, calm person

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other Apprenticeships we have available.



This 14-month Apprenticeship has a salary of £10,000 / £ 12,000 per year. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.

Your training will include gaining internationally recognised Level 3 IT qualifications.

Benefits working for this company include: Full training and support

  • Industry recognised qualifications
  • Working as part of a highly experienced team
  • Free breakfast
  • Flexible breaks
  • Staff social events, including company dinners, Christmas parties, drinks in the office.
  • Pool table / games machine in the office.


Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.


Over 90% of our Apprentices move on to permanent full time employment in the tech industry. There are also opportunities to extend your training with a higher level Apprenticeship programme. Just IT have already helped over 1000 young people kick-start their tech and digital careers with an Apprenticeship.


Apply now to Just IT and we will review your application. If you are suitable for an Apprenticeship we will be in contact to discuss this opportunity.