Desktop Support

Are you a 2nd Line IT Support Analyst looking for the next step in your career?

Position Overview

A prestigious architecture company is looking for an experienced and technical 2nd line engineer to join their team as an IT Systems Administrator. The ideal candidate would have solid experience in the below technical skills and is ready to start dipping into 3rd Line Support.

Key Responsibilities

  • Maintain and secure our hardware which includes switches, routers, firewall, AV and communications platforms etc.
  • Support and develop our virtual and physical server/desktop infrastructure, apps and communication platforms.
  • Application & OS patching maintenance, driver & software updates
  • Run regular audits, monitor, and secure our network and devices.
  • Facilitate desk moves, office relocation and project office support.
  • Manage and maintain infrastructure in our Cloud, Datacentre and remote studios.
  • Guiding the helpdesk as needed and fill the helpdesk void in times of reduced capacity.
  • Provide second/third line support to 260+ users.

Candidate requirements

  • Windows 2016/2019 Server
  • Azure Office 365 & Exchange online
  • Zoom & MS Teams
  • Intermediate level networking skills
  • DHCP/DNS
  • Vlan
  • TCP/IP & routing
  • OSI network stack understanding
  • Active Directory 2016 & AD Group policy management
  • AD security – NTFS, Security Groups & Share permissions
  • Experience in managing application deployment & lifecycle
  • PC image creation methods & deployment

Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.

Salary: £40,000 – £42,000 pa

Reference: JR765