ICT Technician Apprentice

Our client is looking for an ICT Technician Apprentice to join their Academy in Liverpool. The ICT Technician Apprentice will play a key role in keeping the academy’s ICT systems running smoothly.

A proactive approach is needed to maintain an efficient infrastructure that supports the academy’s goals. This role also contributes to the academy’s Digital (EdTech) strategy, helping enhance learning through technology.

Duties

  • Install and maintain computer hardware, including servers, clients, laptops, audio/visual equipment and peripherals. Maintain an up-to-date inventory of ICT equipment, and ensure cleanliness of equipment.
  • Maintain and assist with the expansion of the academy’s network infrastructure including switches, cabling and wireless network equipment.
  • Routine administration including, data backups and testing, Active Directory maintenance, configuring security permissions.
  • Software installation, maintenance and upgrading in line with the academy development policy.
  • Maintain up to date workstation using a standard image and deploying them where necessary.
  • Administration and development of Internet, Intranet, Extranet, and E-mail systems, including learning platforms, such as Google Workspace and the VLE.
  • To keep abreast of technological developments and encourage the use of ICT at all levels.
  • To support staff and students with the use of ICT including preparation of booklets and online support, and assisting with inset training where appropriate.
  • To support staff and students with the set-up and preparation of ICT equipment around the school.
  • Keep clear records of requests using the helpdesk and know when to escalate accordingly, alongside updating documentation with new findings or software upgrades.
  • Report any detected breach of the Academy’s ICT acceptable use policy to the ICT Operations Manager.
  • To be aware of the Academy’s health and safety policy and to assist in carrying out the responsibilities detailed therein.
  • Maintain stocks of spare parts and consumable items, including printer
    consumables.
  • In-class support where appropriate.
  • Provide ICT support to other Academy Trust schools as and when required.
  • Carry out any other reasonable duties assigned by the Principal.

About you

To be an ICT Technician Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.

This 16-month Apprenticeship has a salary of £23,656 per year.

Your training will include gaining internationally recognised Level 3 IT qualifications.

Skills and personal qualities required

  • Work towards and support the academy vision and the current academy objectives outlined in the Academy Development Plan.
  • Contribute to the academy’s programme of extra-curricular activities.
  • Support and contribute to the academy’s responsibility for safeguarding students.
  • Work within the academy’s health and safety policy to ensure a safe working environment for staff, students and visitors.
  • Work within the ATB’s Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective.
  • Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with students, parents and colleagues.
  • Engage actively in the performance review process, and training and development opportunities available.
  • Adhere to policies as set out by the ATB.
  • Undertake other reasonable duties related to the job purpose required from time to time.

Next steps

After the apprenticeship

Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an apprenticeship.

Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.

Reference code: JT1317