IT and Facilities Manager

About the Organisation

Our client is a long-established, highly respected legal publishing and reporting body. With a central London office and a hybrid work environment, they play a vital role in supporting the legal profession through the dissemination of case law and legal materials. They offer a collaborative and people-focused culture, with a strong commitment to quality and public service.

About the Role

We are seeking a proactive, people-oriented IT and Facilities Manager to join a small but busy finance and operations team. You will act as the bridge between staff, the organisation, and third-party suppliers—ensuring smooth IT delivery and safe, effective office operations.

This is a hands-on, varied role ideal for someone who thrives on problem-solving, enjoys engaging with stakeholders at all levels, and is comfortable balancing both strategic planning and day-to-day operational support.

Key Responsibilities

IT Management & Support

  • Act as the internal lead for IT across the organisation
  • Manage third-party IT providers and ensure a robust, secure system
  • Provide support for systems including Office 365 and SharePoint
  • Lead IT training and staff development
  • Ensure data protection and cybersecurity protocols are in place

Facilities Management

  • Oversee office maintenance and all facilities-related contracts
  • Ensure statutory compliance with health and safety regulations
  • Manage key holder responsibilities and site access
  • Liaise with service providers (cleaning, HVAC, alarms, etc.)

Strategic and Operational Delivery

  • Develop and manage annual plans for IT and Facilities
  • Identify risks and maintain the operational risk register
  • Report on projects and performance to senior leadership
  • Contribute to continuous improvement across systems and services

Candidate Requirements

Essential:

  • Educated to degree level and Microsoft Certified
  • Significant experience with Office 365 and SharePoint
  • Strong knowledge of IT security and data protection
  • Demonstrated experience managing third-party suppliers
  • Excellent communication and interpersonal skills
  • Proven ability to train and support non-technical users
  • Strong organisational and problem-solving skills
  • Willingness to work flexibly, including occasional out-of-hours work

Desirable:

  • ITIL (minimum Foundation Level)
  • PRINCE2 certification or equivalent project management experience

What’s on Offer

  • A hybrid working structure promoting work-life balance
  • The opportunity to work within a mission-driven, professional environment
  • A role where you can make a visible impact across IT and operations

Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.

Salary: £35,000k-£40,000k P.A.

Working Pattern: Hybrid – 3 days on-site (Tuesday–Thursday), 2 days remote (Monday & Friday)

Reference: JR826