Quality & Curriculum Manager (Data Technician & Data Analyst)

Just IT/Skills Team is all about making careers happen. As a multi, national award-winning company, operating for over 20 years, we support learners through our unique offering of Apprenticeships, Recruitment and Training services.

We put our customers at the centre of everything we do and that ensures that we run a business where candidates return continually to further develop their career and clients return to us on a repeat basis.

We have trained and developed over 12,000 candidates’ careers and our focus on service means we have a 91% Employers satisfaction rating and 90% rate us good/Excellent. Our service is supported by the employee loyalty we have with over 300 years of service dedicated to blending career development with commercial returns.

Our public persona is further enhanced with a 4.7 Trustpilot rating and a 4.3 in Google my Business rating. Other awards we have won include UK’s Best Workplace for 4 consecutive years, the Sunday Times Top 100 Company to Work, FE Week Digital Apprenticeship Provider of the Year, Winners of the Great Place to Work award “Excellence in Leadership”, CompTIA Apprenticeship Partner of the Year and Best Workplace for Women.

When we say our people are the key to our success, we really do mean it. This is why we work so hard to find the right people for our business, and why we are so passionate about helping every individual reach their potential with us. Just IT/Skills team is committed to encouraging equality and diversity in our workforce. We want to recruit, develop, and retain the most talented people, regardless of their background and make the best use of their talents. We aim for a truly representative workforce, and for each employee to feel respected and able to give their best.

Our vision is to be the national partner of choice across Hiring, Training, Development and Retention Solutions.

Position Overview

You will be responsible for the development of curriculum delivered for the government funded programmes on offer at Just IT and Skills Team, as well as the successful achievement of apprentices on these programmes. This will be undertaken through Quality Assurance activity including: OTLAs, IQA, desk-based portfolio project work sampling and supporting CPD plans for staff and standardisation activity, as well as supporting the curriculum development by the trainers. This role involves the management of trainers delivering on these pathways.

You will work alongside the Service Delivery Managers to develop the quality of provision provided by the coaching team. You will be required to work closely with the Senior Business Coaches to develop an engaging, motivational and progressive curriculum and deliver to learners against this curriculum.

The main aims are to work closely with the coaches and trainers to establish effective ways of learning to improve learner progression, satisfaction and success rates in a timely manner.  You will ensure that all End Point Assessment Organisations standards/ polices/ processes are maintained. You will also be required to monitor and ensure that completion rates for each subject area and for the contract overall meet those that are set by the company and the ESFA.

The Pathway Lead provides strategic and motivational leadership and direction of curriculum, teaching and learning strategies and to take overall responsibility for delivering outstanding success rates and high added value measurements for all learners.  Whilst this is a strategic post, it is also a hands-on quality and management role.

Responsibilities

Curriculum Development

  • Undertake the strategic planning of the curriculum across the training division in accordance with Just IT/Skills Team policy and programmes, maintaining oversight of all Quality Assurance process and their effective implementation.
  • Actively develop new initiatives and methodologies to impact candidates learning
  • In co-operation with the Quality and Service Delivery Directors, to ensure Just IT/Skills Team has current and future capacity and capability to deliver the planned curriculum.
  • Identify and achieve targets for all curriculum areas to achieve rapid improvements in underperforming areas and achieve above national average success rates in all areas.

Quality Assurance Activity

  • Develop and embed a standardised QA process for communicating with the Operations team on candidates for concern based on IQA activity
  • Sample apprentice portfolios in a timely manner at different milestones in the learner journey following the sampling strategy, where required

Staff Development/CPD

  • Undertake observations of teaching learning and assessment of the business coaches/Trainers (in line with the OTLA strategy) and develop staff action plans as required
  • Support and develop staff in line with CPD and dedicated action plans. Advise on training and development plans for academic staff to develop and improve the planning, organisation and delivery of the curriculum
  • Hold regular standardisation meetings for all team members, sharing good practice and addressing any queries or concerns
  • Provide inspirational, innovative and dynamic leadership, motivation and management skills to ensure that staff meet or exceed agreed targets.
  • Provide leadership and motivation to raise standards of teaching and learning to outstanding and develop appropriate methodologies for inclusive and personalised learning including new technology.

Quality accreditations

  • Support the Head of Curriculum and Learning, and Head of Quality & Governance during any OFSTED and other associated inspections/accreditations.

Relationship Management

  • Manage the instructor-led trainers
  • Manage the relationship with the respective EPAO Organisation Business Managers (or equivalent)
  • Liaise with the Quality and Support Services Manager and Service Delivery Team to ensure the effective timetabling of teaching and learning.

General quality duties

  • Support on the production of the SAR and QIP and produce coherent reports on topics as appropriate.
  • Ensure that strategies for learner retention and achievement are in place and implemented consistently and effectively, achieving higher standards year on year.
  • Involvement in general activities and other such duties as may be requested by the Quality Director

Candidate Requirements

General:

  • PGCE/Certificate in Education/PTTLS/DTLLS or A1/TAQA
  • Holds V1/CAVA
  • Evidence of pursuing a programme of continuing personal development
  • Evidence of management experience
  • Successful and sustained record of developing systems and processes which have resulted in raising quality and improving teaching standards in a sustained way
  • Clear evidence of curriculum design and creation
  • Understanding the importance of Safeguarding issues
  • Significant leadership experience with a particular focus on quality gained in a wide range of subject areas and/or institutions.
  • Experience of leading a team through a successful Ofsted inspection (Good or Outstanding)
  • Experience of successfully implementing change
  • Previous successful experience of supporting staff and leading service delivery and improvement
  • Experience of representing and promoting an organisation in a variety of external contexts
  • Previous successful experience of producing timely high quality written and verbal reports

Leadership

  • People management skills
  • Negotiation, persuasion and influencing skills
  • Use of data to drive decisions
  • Ability to lead and motivate staff and to cultivate an environment of continuous improvement.
  • High level analytical, interpersonal and communication skills.
  • Proven track record in curriculum development and the improvement of standards of teaching and learning.
  • Ability to communicate effectively with a diverse range of people at all ages and levels.
  • Comfort and confidence in dealing with ambiguities or uncertainties
  • The ability to recognise and respond to opportunities.
  • Effective communication and presentational skills to different audiences

Sector Requirements:

  • Holds a Data Analyst qualification at degree level (desirable)
  • Knowledge and experience in a Data Analyst role for a minimum of 3 years (essential)
  • Knowledge and experience in Data Analytics of using SQL, Python or R (desirable)
  • Experience in delivering training in the above (SQL, Python or R) (desirable)
  • Knowledge and experience in all of the following areas is desirable
  • Introduction to Data Structures & the Analytics Cycle
  • Databases with SQL
  • Data visualisation with Tableau
  • Dashboards & ETL Pipelines with Power BI
  • Statistics, modelling & analytics with R
  • Data Architecture & Governance
  • Programming with Python
  • Big Data
  • Mongo DB

Salary: £40,000 – £50,000 + annual bonus of up to £5k

Reference code: JW140