Just IT is about making careers happen. As a national multi award-winning company operating for over 20 years, we support learners through our unique offering of Apprenticeships, Recruitment and Training services.
Having been acquired by The B2W Group in 2022, the leading national adult learning and pre-employment training provider, we are now a group with social impact at its heart, enabling us to reach more learners, and improve communities by putting people at the heart of everything we do. Our unique offering allows us to support long term career development and relationships with learners and clients alike to create sustainable improvements in answering the digital skills gap. As a group we are now supporting the training and development of over 12,000 people per year.
Our focus on service means we have a 91% employer satisfaction rating and 90% rate us good/excellent. Our service is reflected in our public persona, with a 4.8 Trustpilot rating and a 4.4 in Google My Business rating, and multiple national awards including FE Week Digital Apprenticeship Provider of the Year, CompTIA Apprenticeship Partner of the Year and Best Workplace for Women.
Our vision is to be the number 1 IT/Digital training and recruitment provider within 5 years by focussing on: innovating and engaging curriculum, delivery amongst the best in the sector, unrivalled service proposition and our brand synonymous with expertise, quality, and wellbeing.
Position Overview
Our Account Managers in our Apprenticeship Team, drive client relationships, activity, and fee generation via apprenticeship (100%) starts.
Supported by our marketing and apprenticeship resourcing functions, you will manage the start to end recruitment & sales process, creating new business opportunities and managing existing client relationships.
Some of your tasks will include intelligent marketing, face to face meetings and business development telephone calling. You will always promote the Just IT range of products and services ensuring you find the right answers and creating sustainable business opportunities for our clients – not selling a solution that doesn’t fit.
Responsibilities
In common with all staff:
- To support the JIT’s mission, vision, values, and strategic objectives
- To implement JIT’s Equality and Diversity policies
- To take responsibility for one’s own professional development and participate in relevant internal and external activities
- To implement the JIT’s health and safety policies and practices
- To contribute to JIT’s commitment to continuous improvement as identified in JITs quality assurance systems
- To be committed to JITs safeguarding procedures and high priority to be given to the safeguarding of learners
Role Responsibilities:
- To achieve set activity & billing targets while also delivering on agreed objectives
- To generate success from sales calls
- Managing client relationships to the highest standard
- To effectively cross-sell all aspects of Just IT
- To be a brand champion for Just IT
- To evaluate and manage performance levels in line with company expectations
- To ensure all processes and compliance procedures are followed
- Delivering of Sales Training
- New Business Tenders and Pitches
- Supporting Senior Management with agreed duties (SAM+)
- Maintaining all relevant management information on our CRM – quality data makes us successful
Candidate Requirements
- High levels of Pace, Passion & Persuasion – it’s what we look for in all our hires!
- You should demonstrate the behaviours & skills required in line with our M&S People Framework
- Solutions orientated, commercially astute and always seeking to improve own ability
- Excellent Inter-personal, verbal and written communication skills
- Ability to deal with lots of different types of clients in a professional manner
- Desire to learn and execute detailed operational plans
- Highly professional, well presented and provides an excellent first impression of Just IT
- Approachable, motivational and solutions orientated
- You must show continuous drive & determination and an attitude to succeed
- Help integrate new starters into the business
- Leads on initiatives and operates with minimum instruction
- Ability to influence others for benefit of the business
- You must be an advocate and supporter of positive change when needed (SAM+)
- Mentors and supports colleagues in achievement of their own personal goals (SAM+)
Equal Opportunities
Just IT is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT.
Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at lewisf@justit.co.uk
This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT as is necessary to respond to the needs of the business.
This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT as is necessary to respond to the needs of the business.
All roles at Just IT are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.
Salary: £36k-£45k
OTE: +£20k-£25k
Reference: JW266