Start your IT career with Renault!

Job Reference



Paying up to £18,000


IT Support & Networking

Job Type




Our Client is a French multinational automobile manufacturer established in 1899. The company produces a range of cars and vans, and in the past has manufactured trucks, tractors, tanks, buses/coaches and autorail vehicles.

According to the Organisation Internationale des Constructeurs d’Automobiles, in 2016 the company was the ninth biggest automaker in the world by production volume. They have heavily invested in electric vehicles and the company is known for its role in motor sport, particularly rallying, Formula 1 and Formula E.

The Information Services Group Office Department department provides services both locally in the UK as well as internationally and performs a crucial role in ensuring business continuity by supporting and enhancing systems/processes that underpin the companies’ strategies. It is a vibrant area to work in, providing a challenging environment for individuals to thrive within.

Following the reorganisation of their IT area, they are looking for a motivated and service-oriented apprentice with affinity for technology to support the Head of Department IT with the reengineering and implementation of processes.


  • Contribute to a better understanding of customer IT requirements by participating in the preparation of business cases and IT service proposals
  • Contribute to enhance our customer relationship management processes by supporting the preparation and delivery of regular performance reviews with senior customer representatives
  • Support the Head of Department with action plans to better follow-up end-customer satisfaction and to improve it
  • Support IT operational processes and contribute to enhancing them; for instance, IT asset management, IT materials inventory/stock management, user account management…
  • Support the operational implementation of the changes decided for the IT service delivery model
  • Contribute to the Department’s IT risk management initiatives
  • Become familiarized with the decision-making process of a Corporation by supporting the IT Department with the preparation of project and/or committee presentations


To be an IT Support Apprentice you will need to be a tech enthusiast with 5 GCSEs (ideally A* – C) including Maths and English.

This company are looking for someone with these skills and personal qualities.


  • Ability to work independently and maintain a high degree of self-motivation
  • Team work skills
  • Organisational skills
  • Good written and oral communication skills
  • High proficiency in English; both spoken and written
  • Good analytical skills and affinity for technology
  • Numerate, accurate and methodical with a keen eye for detail
  • Interest for project management and focus on achieving results


Personal Qualities:

  • High degree of autonomy and proactivity
  • Willingness to challenge existing processes
  • Professionalism
  • Positive attitude and energy
  • Mature, calm person
  • Good presentation skills / able to engage with an audience
  • Understanding of and interest in the motor industry


Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other Apprenticeships we have available.



This 14-month Apprenticeship has a salary of £16,000 / £18,000 per year. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.

Your training will include gaining internationally recognised Level 3 IT qualifications

Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.


Over 90% of our Apprentices move on to permanent full time employment in the tech industry. There are also opportunities to extend your training with a higher level Apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an Apprenticeship.


Apply now to Just IT and we will review your application. If you are suitable for an Apprenticeship we will be in contact to discuss this opportunity.