Technical Trainer – ICT/Network Engineer

Just IT is about making careers happen. As a national multi award-winning company operating for over 20 years, we support learners through our unique offering of Apprenticeships, Recruitment and Training services. 

Having been acquired by The B2W Group in 2022, the leading national adult learning and pre-employment training provider, we are now a group with social impact at its heart, enabling us to reach more learners, and improve communities by putting people at the heart of everything we do. Our unique offering allows us to support long term career development and relationships with learners and clients alike to create sustainable improvements in answering the digital skills gap. As a group we are now supporting the training and development of over 12,000 people per year. 

Our focus on service means we have a 91% employer satisfaction rating and 90% rate us good/excellent. Our service is reflected in our public persona, with a 4.8 Trustpilot rating and a 4.4 in Google My Business rating, and multiple national awards including FE Week Digital Apprenticeship Provider of the Year, CompTIA Apprenticeship Partner of the Year and Best Workplace for Women.

Our vision is to be the number 1 IT/Digital training and recruitment provider within 5 years by focussing on: innovating and engaging curriculum, delivery amongst the best in the sector, unrivalled service proposition and our brand synonymous with expertise, quality, and wellbeing. 

Position Overview    

You will be responsible for the delivery of technical training for the Information Communication Technician and Network Engineering Apprenticeship Pathways which will entail training in an online environment or hybrid (classroom/online).  Just IT have harnessed the latest technologies to provide a remote learning product that means our learners can benefit from all our training and development programmes wherever they are. We use the latest Online Learning Platforms, such as Pluralsight, GoToTraining, MS Teams, Zoom and Citrix (GoToMyPC) to allow completion of practical’s on high-spec machines.  We are currently delivering a remote model of learning; however, the role can also involve some classroom-based training in our London office.

Responsibilities  

In common with all staff:

  • To support the JIT’s mission, vision, values, and strategic objectives
  • To implement JIT’s Equality and Diversity policies
  • To take responsibility for one’s own professional development and participate in relevant internal and external activities
  • To implement the JIT’s health and safety policies and practices
  • To contribute to JIT’s commitment to continuous improvement as identified in JITs quality assurance systems
  • To be committed to JITs safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

  • Motivate and encourage learning and development in your learners, promoting independent learning.
  • Create an engaging/interactive learning environment which caters to various learning styles and to diverse learning needs, including neurodivergent learners and those with additional support requirements.
  • Effectively adapt training delivery in an online learning environment, utilising a range of digital tools to enhance learner engagement.
  • Understand the development and implementation of lesson plans and schemes of work, ensuring alignment with the Knowledge, Skills, and Behaviours (KSBs) outlined by the IfATE Apprenticeship Standards.
  • Regularly update training materials and resources to reflect current industry standards, trends, and employer requirements.
  • Have knowledge of Ofsted’s Education Inspection Framework (EIF) to consistently work at a ‘Good’ or ‘Outstanding’ level, demonstrating the impact of high-quality teaching and learner outcomes.
  • Accurately record and report learner progress and activity to management, in a timely and professional manner.
  • Collaborate closely with the Apprenticeship team/Career Support team on candidates who may be at risk or not progressing as expected, providing timely interventions.
  • Support the development and progress of all learners, ensuring differentiation in teaching methods to meet individual learner needs and varying starting points.
  • Actively develop new initiatives and learner-centered training methodologies to impact candidates’ learning positively, embedding best practices.
  • Develop tailored training plans to ensure a clear understanding of the needs of both the employer and apprentice, incorporating updates to meet changing industry demands.
  • Ensure that Just IT Training is perceived within the market as a high-quality provider of Apprenticeship solutions to both candidates and clients alike, driving continual improvement through learner feedback and quality assurance processes.
  • Ensure best practices and be aware of Health and Safety, Safeguarding, Prevent Duty, Equal Opportunities, and related Acts, actively embedding these principles into teaching and learning.
  • Contribute to quality assurance and self-assessment processes, ensuring compliance with Ofsted, ESFA, and IfATE requirements.

Candidate Requirements  

  • PGCE/Certificate in Education or a relevant teaching qualification
  • Strong commitment to pursuing and maintaining CPD (Continuing Professional Development) in both subject expertise and teaching practice.
  • Record of delivering consistently high-quality training and achieving positive learner outcomes, evidenced through learner satisfaction, progression, and achievement data.
  • Proven track record of developing systems and processes that have raised quality and improved teaching standards in line with Ofsted and apprenticeship delivery requirements.
  • Successfully demonstrated the creation of industry-aligned, innovative curriculum content that is maintained as current and relevant.
  • Deep understanding of safeguarding and Prevent responsibilities in an education setting, including proactive identification and support for vulnerable learners.
  • Experience working effectively with internal and external stakeholders, such as employers and awarding bodies, to enhance learner experiences and outcomes.
  • Flexible approach to working in a fast-paced environment and experience managing change
  • Highly motivated, persuasive, persistent, and patient, with a passion for developing the next generation of IT professionals.
  • Professional demeanour, with the ability to build rapport and trust with learners, colleagues, and employers.
  • Experience in designing structured learner progression pathways through different stages of learning, including preparation for End Point Assessments (EPA).
  • Collaborative team player, willing to contribute to the success of the entire business unit, demonstrating a growth mindset and commitment to continuous improvement.
  • Highly skilled in providing constructive, actionable feedback that enhances learner performance and development.
  • Excellent verbal and written communication skills, with the ability to adapt language to different audiences, including technical and non-technical stakeholders.
  • Proficient in using Microsoft Office Applications and digital learning platforms such as Learner Management Systems (OneFile), MS Teams, and VLE (Virtual Learning Environment) platforms.

Equal Opportunities 

 Just IT is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT. 

Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at lewisf@justit.co.uk  

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT as is necessary to respond to the needs of the business. 

All roles at Just IT are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.

Salary: £35k – £45k

Reference: JW309