A school in Andover are seeking a motivated and enthusiastic individual to join their IT team as an IT Technician Apprentice. This is a fantastic opportunity to gain hands-on experience in a dynamic school environment while working towards recognised qualifications and certifications. You will be supported by experienced professionals and given the opportunity to develop your technical skills across a wide range of systems and platforms.
Duties
- Provide support for Windows PCs and servers, Apple Macs, and iPads.
- Be the first point of contact for Pupils and Staff with IT issues, with support from the IT Manager, and respond to these incoming requests in a timely manner.
- Escalate issues to the IT Manager where appropriate.
- Support basic networking tasks, including troubleshooting, Wi-Fi surveys, cable runs, and cable patching.
- Help maintain and update the asset database, including tagging new equipment.
- Assist in creating and maintaining documentation of school systems.
- Follow established IT processes and contribute to their improvement.
- Support user account creation and removal.
- Support system security by helping with updates and patching.
- Maintain and support classroom technology, with particular attention to the school’s Promethean board deployment.
- Organise and maintain the IT storeroom, ensuring stock levels are monitored.
- Work alongside third-party vendors and service providers.
- Assist with the monitoring of pupil web activity and report findings to the Head of ICT.
- Contribute to data entry tasks and general administrative support.
- Assist in the secure disposal of retired equipment and maintain accurate records.
About you
To be an IT Technician Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.
This 16-month Apprenticeship has a salary of £22,000 per year.
Your training will include gaining internationally recognised Level 3 IT qualifications.
Skills and personal qualities required
Essential:
- A genuine interest in IT and technology.
- Good communication and problem-solving skills.
- Willingness to learn and take initiative.
- GCSEs (or equivalent) in English and Maths.
- Ability to work well in a team and independently.
Desirable:
- Previous exposure to an IT Support environment.
- Experience with basic troubleshooting (even informal).
- Awareness of safeguarding and data protection principles.
Next steps
After the apprenticeship
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 3000 people kick-start their tech and digital careers with an apprenticeship.
Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.
Reference code: JT1382