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Provide 1st line desktop support. Provide basic desktop and server admin support. Liaise with vendors and other IT personnel for problem resolution. Providing telephone support to our customers by answering calls and raising tickets on our system. Occasional field service. Ticket escalations to senior engineering team. Key Responsibilities Answer the telephone as first point of […]

Our senior account managers drive client relationships, activity, and fee generation. You will focus on new business development, managing existing client relationships, and managing the recruitment process. Working within the team, each consultant has individual goals to deliver to contribute to a team target, and ultimately, to make you successful. We operate an environment where […]

Our client is an award-winning, highly regarded repair service and the go-to place for Smart Home and tech gadgets. Their headquarters is based in High Wycombe. They are looking to hire a confident, articulate and self-motivated apprentice to join their growing marketing team. You will be responsible for the implementation of their social media strategy, […]

Our Client is a dynamic IT Support company in Edgware Middlesex. They are looking to recruit an IT Support Engineer Apprentice. So, if you are into gadgets and know a thing or two about Windows and want to know more about servers, then this may be the right fit for you. Key Duties To support […]

This is role is for a Helpdesk Analyst to come and join the business at their office which is based near Hemel Hempstead Station. Responsibilities of the Role Ensure emails and calls are being dealt with efficiently and in the correct priority order in terms of Impact/Urgency. Ensure all calls are logged and incidents updated […]

My client is looking for IT Service Desk Analyst to be responsible for providing predominantly 1st/2nd line software and hardware support internally. Working as part of a team this role is to ensure support requests are effectively managed, providing business users with timely solutions and excellent customer service. Day to day and Experience Required You’ll […]

Do you have experience in an IT MSP? Are you looking to further your career in a supportive environment which proactively encourages their staff to develop their technical ability? If so, a fast growing IT MSP focused on delivering excellent customer service is recruiting for a 1st Line Support Engineer to support the Service Desk […]

This is a varied and exciting role with a fast paced and fast-growing MSP which provides end to end IT services for clients ranging from 30-500 seats. You’ll be working primarily with members of the onsite support team, both within their offices in Chelsea and at various client sites but will have exposure to many […]

Our client is an innovative Microsoft Gold Solutions Partner that provides managed IT support services and solutions exclusively to, and across the broad and complex terrain of, the UK education sector. They are looking for an intelligent and hardworking individual to maintain the ICT network, alongside promoting the School’s use of Technologies as directed by […]