An exciting opportunity is available for an enthusiastic individual to join a workwear company as an Information Communication Technician (ICT) Level 3 Apprentice. This role is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business.
Duties
- Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systems
- Install, configure, and maintain IT equipment, including computers, mobile devices, and printers
- Support the management and deployment of operating systems and application software
- Monitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systems
- Assist with cyber security tasks and participating in IT security awareness initiatives
- Handle data backup and recovery procedures
- Create and update technical documentation and user guides
- Deliver excellent customer service both in-person and remotely
- Collaborate with IT colleagues and other departments to solve problems and improve services
About you
To be an ICT Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.
This 16-month Apprenticeship has a salary of £19,000 per year.
Your training will include gaining internationally recognised Level 3 IT qualifications.
Skills and personal qualities required
- Strong interest in technology and IT support
- Excellent problem-solving skills and attention to detail
- Willingness to learn and adapt to new technologies
- Ability to work independently and as part of a team
- Organisational skills and ability to prioritise workload
- Effective verbal and written communication skills
Desirable (not essential)
- Basic knowledge of Windows
- Understanding of basic networking principles
- Familiarity with Microsoft Office suite
Next steps
After the apprenticeship
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 3000 people kick-start their tech and digital careers with an apprenticeship.
Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.
Reference code: JT1362