Account Director – Apprenticeships

At The B2W Group, we are committed to transforming careers and businesses through high-quality training, apprenticeships, and professional development. As part of our group, Just IT and BePro work together to deliver a complete training solution, supporting individuals and organisations across the UK.

With over 20 years of experience, Just IT is a multi-award-winning national provider, specialising in IT and Digital apprenticeships, recruitment, and training. Since joining The B2W Group in 2022, we have expanded our reach, now supporting over 12,000 learners per year. Our mission is to drive long-term career development, bridge the digital skills gap, and create lasting social impact by putting people at the heart of everything we do.

Just IT’s brand is reflected in our 91% employer satisfaction rating, a 4.8 Trustpilot score, and national awards such as FE Week Digital Apprenticeship Provider of the Year and CompTIA Apprenticeship Partner of the Year.

BePro delivers professional qualifications and apprenticeships across the UK. Renowned for high achievement rates, specialist expertise, and an innovative approach to learning, BePro shares our commitment to accessible, high-quality training that supports career progression and strengthens businesses.

Together, Just IT and BePro provide a 360-degree training solution, equipping learners with the skills they need to thrive and empowering businesses to build future-ready workforces.

Position Overview    

To be successful in this role you will need to think strategically and creatively to generate new starts for our full range of apprenticeship offerings while ensuring a high level of client satisfaction.

You will identify and develop new opportunities, approaches and solutions to key clients that allows for the expansion of our business offering. You will be confident, highly personable, with strong interpersonal and excellent communication skills, and an ability to build strong relationships, you will have exceptional commercial acumen and an entrepreneurial mindset to build strong value propositions for our clients. Our focus is on technical pathways so to be successful you will need to be technically minded, comfortable talking about Tech and digital solutions.

Responsibilities by area of focus 

In common with all staff:

  • To support our mission, vision, values, and strategic objectives
  • To implement our Equality and Diversity policies
  • To take responsibility for one’s own professional development and participate in relevant internal and external activities
  • To implement our health and safety policies and practices
  • To contribute to our commitment to continuous improvement as identified in our quality assurance systems
  • To be committed to our safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

  • Deliver excellent client service and satisfaction with the support of the delivery.
  • Manage client stakeholders and increase apprenticeship revenue within a portfolio of strategic, large enterprise client accounts.
  • Increase revenues for each account through expanding the scope of programmes delivered to existing contacts and business areas as well as new business units to create growth in a full suite of pathway delivery.
  • Generate new leads and build your network within your accounts.
  • Build and maintain a healthy personal pipeline to deliver and exceed quarterly and annual targets.
  • Create proposals and deliver pitches successfully.
  • Regularly measure and report on key performance indicators and management information.
  • Support and coach colleagues while sharing best practice and contribute to the development and continuous improvement of systems, processes, and ways of working within the team.
  • Work closely with delivery, compliance, and marketing teams, collaborating to deliver exceptional customer experience/satisfaction and consequently long-term client relationships and high account growth.
  • Working on strategies that allow us to become the partner of choice.
  • Any other related duties as required by the business objectives within the scope of the role.

Candidate requirements

  • High levels of Pace, Passion & Persuasion – it’s what we look for in all our hires!
  • Proactive and highly organised, able to effectively manage time across multiple priorities.
  • Enthusiastic, positive and self-motivated with the ability to plan and deliver to targets and deadlines.
  • Excellent written and verbal communication and presentation skills.
  • Customer-focussed and committed to strong relationships and gold-standard service.
  • High level of accuracy and attention to detail.
  • Strategic and creative thinker with strong problem-solving skills and the ability to navigate difficult / uncertain situations.
  • Confident working with senior stakeholders, demonstrating presence and authority.
  • Strong negotiation, influencing and closing skills.
  • Team-player who values collaboration and the benefits of everyone succeeding.
  • Personable, presentable, and professional with exceptional people skills.
  • Passionate about learning, self-development/improvement and open to feedback – we are an education company and are always learning ourselves.

Equal Opportunities 

Just IT & BePro are equal opportunity employers and are committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT and BePro.

Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at lewisf@justit.co.uk  

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT / BePro as is necessary to respond to the needs of the business.

All roles at Just IT & BePro are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.

Salary: £45k-£55k

OTE: +20k-25k

Reference: JW344