Business Development Manager

Just IT is about making careers happen. As a national multi award-winning company operating for over 20 years, we support learners through our unique offering of Apprenticeships, Recruitment and Training services.

Having been acquired by The B2W Group in 2022, the leading national adult learning and pre-employment training provider, we are now a group with social impact at its heart, enabling us to reach more learners, and improve communities by putting people at the heart of everything we do. Our unique offering allows us to support long term career development and relationships with learners and clients alike to create sustainable improvements in answering the digital skills gap. As a group we are now supporting the training and development of over 12,000 people per year.

Our focus on service means we have a 91% employer satisfaction rating and 90% rate us good/excellent. Our service is reflected in our public persona, with a 4.8 Trustpilot rating and a 4.4 in Google My Business rating, and multiple national awards including FE Week Digital Apprenticeship Provider of the Year, CompTIA Apprenticeship Partner of the Year and Best Workplace for Women.

Our vision is to be the number 1 IT/Digital training and recruitment provider within 5 years by focussing on: innovating and engaging curriculum, delivery amongst the best in the sector, unrivalled service proposition and our brand synonymous with expertise, quality, and wellbeing.

Position Overview

The Business Development Manager will play a supporting role in driving the growth and success of Just IT by identifying new business opportunities across the group, growing key partnerships, and expanding our apprenticeship portfolio. This position requires a strong blend of business acumen, business development skills, and a deep understanding of the apprenticeship landscape.

Responsibilities

In common with all staff:

To support the JIT’s mission, vision, values, and strategic objectives
To implement JIT’s Equality and Diversity policies
To take responsibility for one’s own professional development and participate in relevant internal and external activities
To implement the JIT’s health and safety policies and practices
To contribute to JIT’s commitment to continuous improvement as identified in JITs quality assurance systems
To be committed to JITs safeguarding procedures and high priority to be given to the safeguarding of learners

Key Responsibilities:

Business Strategy and Planning:

Develop and execute a comprehensive business development strategy to achieve the company’s growth objectives
Identify new business opportunities and expand on existing partnerships to expand Just IT’s reach and impact
Win new business- contracting with employers who are new to Just IT

Client Relationship Management:

Cultivate and maintain strong relationships with existing clients, ensuring high levels of satisfaction and retention- growing accounts organically
Collaborate with clients to understand their needs and provide tailored apprenticeship solutions that align with their business goals, including new programmes to Just IT’s portfolio

Market Research and Analysis:

Conduct in-depth market research to stay updated on industry trends, competitor activities, and key stakeholder feedback
Use data-driven insights to drive decision-making and refine the Just IT offerings and evolution of new products

Proposals:

Lead the development of compelling proposals and presentation pitches for potential new clients, showcasing the benefits of their apprenticeship programs
Collaborate with cross-functional teams to create solutions that meet the specific needs of clients (Bootcamps / commercial offerings)

Revenue Generation:

Set revenue targets and work towards achieving them through effective business development strategies and relationship building
Monitor and track performance metrics, providing regular reports to the Business Development Director (using CRM)

Leading a team (if required):

Lead, mentor, and inspire the business development team, fostering a collaborative and innovative environment
Provide guidance and support in the execution of business development initiatives and KPI’s

Compliance and Quality Assurance:

Ensure that all business development activities adhere to relevant regulations and quality standards (Contracting etc)
Oversee the compliance of apprenticeship with industry requirements and government guidelines (ESFA etc)

Essential Deliverables:

A well-defined and actionable business development strategy that outlines specific growth targets and key initiatives
A robust pipeline of potential clients and partnerships, including a list of leads and opportunities actively pursued
Successful negotiation and execution of strategic partnerships that enhance Just IT’s growth ambitions
Compelling proposals and presentations showcasing the value of any partnership
Consistent achievement of revenue targets and a track record of contributing to the company’s financial success
Strong client relationships with a high level of client satisfaction and retention
Regular market research reports and impact reporting from clients
An engaged and motivated business development team, achieving their individual and collective goals

Company:

Works as part of JIT Leadership team in delivering:

Just IT Company Vision and People Development Goals
Sales and Gross Profit in line with set budgets
Strategic & Operational objectives – including our new investment in pathways
Set up build a business development function and client strategies for wider sales
Joins Operational meetings
Involvement in Just IT Training projects as required
Delivers agreed ad-hoc projects as required
Prepares and runs training sessions as required by the company
Represents and cross sells all business area’s
The role and the team will have individual targets in creating measurable starts in Apprenticeship and Skills Bootcamps

Candidate Requirements

Essential Skills:

Adds tangible value to business – proven growth of customer base and relationship build
Credibility in delivery of sales training
Leads on initiatives and operates without instruction
Delivery of client growth plans & ownership of key contacts and key accounts
Excellent Inter-personal skills with strong verbal and written communication skills
Ability to deal with lots of different types of clients in a professional manner
Desire to learn and execute detailed operational plans
Diplomatic and Intelligent communicator
Proven track record in a senior influencer position

Individual behaviours:

Highly professional, well presented and provides an excellent first impression of Just IT
Reliable, conscientious and have the ability to work independently and as part of a team
Ability to influence others for benefit of the business
Adaptable and driver of change
Approachable and motivational
Drives excellence

Equal Opportunities

Just IT is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT.

Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at lewisf@justit.co.uk

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT as is necessary to respond to the needs of the business.

All roles at Just IT are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.

Salary: £45k-£50k

OTE: £20k+

Reference: JW267