Head of Training and Education

ECTA Training is a subsidiary of the B2W Group, a large further education and training group operating across England. ECTA Training is responsible for delivering the groups “trades” based training offer with a focus on electrical, gas, plumbing and heating and renewable technologies. Our mission is to bridge the gap between education and employment by delivering high-quality, industry-relevant training that meets the evolving needs of employers.

The companies product offer span a range of government funded initiatives such as apprenticeships and skills bootcamps as well as private fee-paying courses.

ECTA operates from a 14,000 sqft training centre in Hazel Grove (Greater Manchester) with a second site 10,000 sqft site due to open January 2026 in St Neots (Cambridgeshire).

Role Description

This role involves the operational management of ECTA’s government funded training provision, including apprenticeships, skills bootcamps and ad-hoc adult education contracts.

The ideal candidate will have a proven track record of success in managing high performing and growing apprenticeship provision, alongside other government funded training initiatives.

The successful candidate will be expected to work regularly from our Hazel Grove Training Centre with visits required to our 2nd centre in St Neots from Jan 2026 onwards.

Responsibilities  

In common with all staff:

  • To demonstrate the B2W’s mission, vision and values (Continuous Improvement, People First, Ambitious and Pride)
  • To implement B2W’s Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristics; sex, race, religion/belief, disability, sexual orientation, age, pregnancy/maternity, gender reassignment status, marriage/civil partnership status
  • To take responsibility for one’s own professional development and participate in relevant internal and external activities
  • To implement the B2W’s health and safety policies and practices
  • To contribute to B2W’s commitment to continuous improvement as identified in B2Ws quality assurance systems
  • To be committed to B2Ws safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

  • Leading ECTA’s growing apprenticeship provision
  • Leading ECTA’s Skills Bootcamp provision
  • Developing relationships with employers ensuring that the provision meets the demands of the sectors in which we operate
  • To directly line manage our small but growing delivery team of trainers and apprenticeship coaches
  • To effectively monitor learner progress, ensuring a high-quality learner journey through effective monitoring of data and performance management
  • Monitoring key supporting systems such as Onefile to track progress and manage delivery caseloads
  • Effective planning of resources and scheduling of delivery
  • Recruitment and selection of delivery team
  • Ensuring provision is meeting high standards in preparing learners for EPA
  • Working closely with our Quality Team to drive quality improvement initiatives.
  • To maintain and improve achievement rates through rigorous monitoring and continuous improvement strategies, working with employers, apprentices and delivery teams to oversee learner outcomes
  • Oversee the planning and launch of new apprenticeship standards
  • Be a key point of contact for employment partners
  • To ensure that assessment policies and procedures reflect internal and external awarding body requirements meeting appropriate levels of standards
  • Working with the Health and Safety team, Ensure and that Health and Safety checks are carried out as required
  • Identifying apprentice requirements for additional learning support and referring them when appropriate.
  • Oversee functional skills delivery leading to successful learner outcomes in English and maths.
  • Work to ensure high levels of student retention across all programs
  • Audit learning documentation across the courses/programs/subjects in your scope of responsibility to ensure a standardised approach that supports progress and timely success
  • Monitor and analyse learner voice across courses/programs/subjects to support action planning for continuous improvement
  • Ensure team meetings are held to standardise practice, share information and good practice, and plan and implement improvements
  • To support the strategic overview and implementation of Quality Assurance across the business

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by The B2W Group as is necessary to respond to the needs of the business.
All roles are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.

Person Specification  

Criteria Essential/
Desirable
Experience  
Minimum two years management experience of apprenticeships and other government funded training programmes E
Experience in using E-portfolio systems such as Onefile to monitor learner progress E
Proven track record of leading high performance apprenticeship provision E
Experience in supporting quality assurance/improvement activities E
Experience in leading a team and line managing staff E
Qualifications  
Leadership and Management qualifications D
Teaching qualification (i.e. L3 Education & Training or equivalent) D
Formal industry qualification/s in the relevant sector D
Knowledge, Skills and Abilities  
Knowledge of apprenticeship funding methodology E
Knowledge of the Education Inspection Framework E
Excellent oral and written communication skills E
Excellent problem solving/decision-making skills E
Interpersonal skills on a one-to-one basis and in group meetings E
Excellent record keeping and proactive planning skills E
Strong leadership skills E
Excellent motivator and passionate about developing people E
Excellent time management skills E
OTHER REQUIREMENTS  
Able and willing to travel and work on site at our delivery centre E

Equal Opportunities 

B2W Group are equal opportunity employers and are committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within ECTA and the B2W Group

Salary: £50,000 – £60,000

Reference: JW356