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This role is to provide a single point of contact for end users so that they can accomplish business tasks. This includes logging, prioritising, documenting and actively resolving end user requests, and incidents with SLA. Problem resolution will involve the use of diagnostic and Service Management tools, as well as require that the individual give […]

This role is to provide a single point of contact for end users so that they can accomplish business tasks. This includes logging, prioritising, documenting and actively resolving end user requests, and incidents with SLA. Problem resolution will involve the use of diagnostic and Service Management tools, as well as require that the individual give […]

This is an exciting TV production company who are the largest international content producer and distributor; home to over 120 production companies across 22 territories, and a multi-genre catalogue boasting over 88,000 hours of original programs. About the Role The role of 1st / 2nd Line Support is to ensure that customer requests are dealt […]

Are you an IT Professional looking for an exciting new role? Want to take your technical skills to the next level? We are looking for a fantastic 1st Line Support Analyst for an opportunity based in Brighton. With a diverse range of people and various technologies to work with, this is a role which will […]

Our client is a global Digital Signage Company. They have been involved in projects across the world for some of the biggest brands and companies. About the Role This is role is for a Helpdesk Analyst to come and join the business at their office which is based near Hemel Hempstead Station. Please read below […]

Our exclusive Architecture client is looking for an IT Engineer who has experience working on challenging technical issues and is looking for an opportunity to progress their career. You will need to have worked in SME environments and managed tickets from initial contact to resolution. About You You will need to be a strong IT […]

Are you an IT Professional looking for an exciting new role? Want to take your technical skills to the next level? We are looking for a fantastic 1st Line Support Analyst for an opportunity based in Brighton. With a diverse range of people and various technologies to work with, this is a role which will […]

Are you an Infrastructure Engineer professional looking for a new challenge? An award-winning law firm is looking for an Infrastructure Engineer to join their small team and take ownership of the IT infrastructure. Role Responsibilities Troubleshoot day to day user problems including video conferencing, computers, printers and where applicable copiers and fax machines. Creating new […]

The role of 1st / 2nd Line Support is to ensure that customer requests are dealt with quickly and effectively, whilst maintaining the high level of service that our customers depend upon. The role will expose candidates to a variety of technologies whilst requiring them to balance workload with project involvement. Key Duties To answer […]