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Provide 1st line desktop support. Provide basic desktop and server admin support. Liaise with vendors and other IT personnel for problem resolution. Providing telephone support to our customers by answering calls and raising tickets on our system. Occasional field service. Ticket escalations to senior engineering team. Key Responsibilities Answer the telephone as first point of […]

This is role is for a Helpdesk Analyst to come and join the business at their office which is based near Hemel Hempstead Station. Responsibilities of the Role Ensure emails and calls are being dealt with efficiently and in the correct priority order in terms of Impact/Urgency. Ensure all calls are logged and incidents updated […]

My client is looking for IT Service Desk Analyst to be responsible for providing predominantly 1st/2nd line software and hardware support internally. Working as part of a team this role is to ensure support requests are effectively managed, providing business users with timely solutions and excellent customer service. Day to day and Experience Required You’ll […]

Do you have experience in an IT MSP? Are you looking to further your career in a supportive environment which proactively encourages their staff to develop their technical ability? If so, a fast growing IT MSP focused on delivering excellent customer service is recruiting for a 1st Line Support Engineer to support the Service Desk […]

An award-winning MSP based in central London is hiring a Sage Technical Engineer to join their growing Infrastructure team. Sitting within the internal function, the ideal candidate will ensure the performance, integrity, and security of the databases, as well as troubleshooting related issues. This is a mostly a remote position although the option to work […]

An award-winning MSP based in central London is hiring a Database Administrator to join their growing Infrastructure team. Sitting within the internal function, the ideal candidate will ensure the performance, integrity, and security of the businesses’ databases, as well as troubleshooting related issues. This is a mostly a remote position although the option to work […]

My client is looking for Support Engineer to be responsible for providing predominantly 1st/2nd line software and hardware support to a broad range of end clients. Working as part of a small team this role is to ensure support requests are effectively managed, providing business users with timely solutions and excellent customer service. Must have […]

Does the thought of creating more efficient and effective business decisions through data excite you? A leader in global rights management at the heart of the UK’s music industry, is currently recruiting a DevOps Engineer to champion DevOps and Cloud technologies across the business. The Role By building relationships across the business you will take […]

Do you have a passion for technology and love interacting with people as part of a smart, fast-growing team? An MSP focusing on the third sector is hiring a 1st / 2nd line IT support engineer who enjoys solving problems and is looking for a new challenge. The Role You’ll be someone who is experienced […]