IT Support & Networking Apprenticeships

What is IT Support?

IT Support is the lifeline of most businesses and if you’re an avid problem solver and a lover of tech then this is the pathway for you. We offer two apprenticeships in this area – Level 3 Infrastructure Technician and Level 4 Network Engineer.

Whether you see yourself making it in a small start-up or large corporate company – we will have the right employer for you, and you will earn a real wage whilst you learn. An Apprenticeship will show you everything need to know about the industry with well-respected qualifications gained at the end of the programme.

IT Support & Networking Qualifications

The Level 3 Infrastructure Technician has a typical duration of 14 months.

Level 3 Infrastructure Technician

  • CompTIA A+
  • Knowledge Module: Business Processes
  • Knowledge Module: Coding & Logic
  • Knowledge Module: Cloud Services

Level 4 Network Engineer

The Level 4 Network Engineer apprenticeship has a typical duration of 20 months.

  • Network Principles
  • CompTIA Server+
  • Network Security

Both Level 3 Infrastructure Technician and Level 4 Network Engineer pathways are recognised for entry onto the BCS register of IT technicians confirming SFIA level 3 professional competence. Those completing these apprenticeships are eligible to apply for registration.

Where it Will Take You

The average salary in IT Support is £32,500 (Total Jobs)

Typical Job roles after this apprenticeship include; Help Desk Technician, First or Second Line Support, IT Infrastructure Technician, Technical Support Engineer.

The average salary for a Network Engineer is £55,000 (Total Jobs)

Typical job roles after this apprenticeship include; Network Technician, Network Engineer, Systems Engineer, Network Administrator.

The Apprenticeship is a kick-start and it has helped me get my foot in the door. I have learned a lot on the job. I have gained a lot of experience and it’s been great working with professionals – I have had these people supporting me from day one.

Amrita Singh Apprentice

I would always recommend an Apprenticeship, especially for the IT sector. The skills you need are constantly changing, and IT is a growing sector.

Celdon Silveria Transputec

Entry Requirements

You’ll be a natural problem solver with an eye for detail. The best candidates will enjoy solving issues, and supporting different stakeholders with strong communication skills to find a solution in a variety of different situations.

Individual employers will set the selection criteria, but this might include 5 GCSEs and/or A Levels, a Level 2 apprenticeship; or other relevant qualifications and experience; or an aptitude test with a focus on functional maths.

For Level 4 apprenticeships you’ll need Level 3 qualifications, including A levels, NVQ/SVQ Level 3, BTEC National or a Level 3 Apprenticeship. Level 2 English and Maths will need to be achieved, if not already, prior to taking the end point assessment.

IT & Networking

Register to be an apprentice

Contact our team today and register to start your apprenticeship journey!

Register here