What is IT support?
IT Support is the lifeline of most businesses and if you’re an avid problem solver and a lover of tech then this is the pathway for you. We offer two apprenticeships in this area – Level 3 Information Communications Technician and Level 4 Network Engineer.
Whether you see yourself making it in a small start-up or large corporate company – we will have the right employer for you, and you will earn a real wage whilst you learn. An Apprenticeship will show you everything need to know about the industry with well-respected qualifications gained at the end of the programme.
IT Support & Networking qualifications
The Level 3 Information Communications Technician has a typical duration of 14-17 months.
Level 3 Information Communications Technician
- Workshop 1: Communication & Business Process
- Workshop 2: IT Essentials
- Workshop 3: Network Essentials & Troubleshooting
- Workshop 4: Cloud Services & Maintaining Systems
- Workshop 5: Networking and Cyber Security
- Workshop 6: Coding and Scripting
Level 4 Network Engineer
The Level 4 Network Engineer apprenticeship has a typical duration of 20 months.
- Network Principles
- Cloud Services.
- Virtualisation & Server Failures.
- Network Systems & Architecture.
- Network Security.
Both Level 3 Information Communications Technician and Level 4 Network Engineer pathways are recognised for entry onto the BCS register of IT technicians confirming SFIA level 3 professional competence. Those completing these apprenticeships are eligible to apply for registration.
Where apprenticeships can lead
The average salary in IT Support is £32,500 (Total Jobs)
Typical Job roles after this apprenticeship include; Help Desk Technician, First or Second Line Support, IT Infrastructure Technician, Technical Support Engineer.
The average salary for a Network Engineer is £55,000 (Total Jobs)
Typical job roles after this apprenticeship include; Network Technician, Network Engineer, Systems Engineer, Network Administrator.
Amrita Singh Apprentice
The Apprenticeship is a kick-start and it has helped me get my foot in the door. I have learned a lot on the job. I have gained a lot of experience and it’s been great working with professionals – I have had these people supporting me from day one.
Celdon Silveria Transputec
I would always recommend an Apprenticeship, especially for the IT sector. The skills you need are constantly changing, and IT is a growing sector.
Connie Sandbrook IT Support Engineer @ NTT
Just IT has been great from start to finish, from the moment I was introduced to Andrew Walker and David Spinks. I couldn’t thank everyone enough for all their support during my apprenticeship and I would definitely come back to Just IT in the future.
You’ll be a natural problem solver with an eye for detail. The best candidates will enjoy solving issues and supporting different stakeholders with strong communication skills to find a solution in a variety of different situations.
Individual employers will set the selection criteria, but this might include 5 GCSEs and/or A Levels, a Level 2 apprenticeship; or other relevant qualifications and experience; or an aptitude test with a focus on functional maths.
For Level 4 apprenticeships you’ll need Level 3 qualifications, including A levels, NVQ/SVQ Level 3, BTEC National or a Level 3 Apprenticeship. Level 2 English and Maths will need to be achieved, if not already, prior to taking the end point assessment.
Register to be an apprentice
Contact our team today and register to start your apprenticeship journey!Register here