1st Line Support

Are you an IT Professional looking for an exciting new role? Want to take your technical skills to the next level?

We are looking for a fantastic 1st Line Support Analyst for an opportunity based in Brighton. With a diverse range of people and various technologies to work with, this is a role which will never get boring.

You will be working primarily with the following technologies and possess key competencies in

  • Active Directory.
  • Group Policy.
  • DHCP.
  • Office 365 – all features.
  • Windows 8/10.
  • Network printers.
  • Hardware rollout, support & maintenance.
  • Core understanding of Microsoft Office suite and applications to deal with 1st line user queries/resolution (2010, 2013).
  • Ability to use internal systems in relation to the role.
  • Understanding of support team / department working practices.

About You

As a Service Desk Analyst, you will be responsible for maintaining the quality of the end user experience, acting as an effective point of contact from the business to the business customer whilst ensuring customer service standards represent value to the business.

About the Company

I am currently recruiting for a managed services in Brighton, who’s creative and innovative style of practice have seen them deliver extremely high quality work to their clients. My client works with a diverse range of customers and technologies so has a lively environment full of new challenges. No two days will be the same.

This role will give someone of your experience and position the chance to thrive in a lucrative business where your technical abilities will grow to new heights. But don’t worry, the friendly team are always happy to help out and will provide all the on-going support/training you need to hone your technical skills and progress.

Based in Brighton, this company has a great location with great facilities and opportunities abound.

About The Rewards

Up to £23,000 plus benefits.

Reference code: JR284