1st line support

Are you a 1st line engineer with at least 6 months of recent IT support experience?  

Our client is a well-established MSP, and they are looking for a 1st Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team

General Skills & Experience:

  • Strong customer care and client-facing skills
  • Good verbal and written communications skills
  • Excellent telephone manner
  • Organised, focused, and rigorous
  • Proven problem-solving skills
  • Able to work in a team environment
  • Must have the desire and ability to develop new skills on the job
  • Strong team focus and ability to work with and without direct supervision

Technical Skills:

  • Hosted desktop environments
  • Microsoft Windows 7 to 10
  • Office 2007 – 2016 – especially Outlook
  • PC Hardware
  • Network Printers
  • Active directory / O365

Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.

Salary: £27,000 pa

Reference: JR759