Join a growing service desk team in a fast-paced friendly environment.
They are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from the team. Duties will include disk encryption, backup management, plus more.
Duties
- Managing ticket queues
- Experience on a busy service desk
- Office 365 deployment, maintenance and troubleshooting
- Google G-Suite / Workspace maintenance and troubleshooting
- Windows Server 2016/2019
- macOS for both troubleshooting and deployment
- DNS management
- AzureAD and Active Directory
- Disk encryption
- Backup management
- Manage hardware and upgrades
- Site visits
- Customer service
About you
To be an Information Security Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.
This 18-month Apprenticeship has a salary of £16,000 per year. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining internationally recognised Level 3 IT qualifications.
Skills and personal qualities required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
Next steps
After the apprenticeship
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an apprenticeship.
Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.
Reference code: JT1280