IT and Digital Skills Trainer

Just IT is about making careers happen. As a national multi award-winning company operating for over 20 years, we support learners through our unique offering of Apprenticeships, Recruitment and Training services. 

Having been acquired by The B2W Group in 2022, the leading national adult learning and pre-employment training provider, we are now a group with social impact at its heart, enabling us to reach more learners, and improve communities by putting people at the heart of everything we do. Our unique offering allows us to support long term career development and relationships with learners and clients alike to create sustainable improvements in answering the digital skills gap. As a group we are now supporting the training and development of over 12,000 people per year. 

Our focus on service means we have a 91% employer satisfaction rating and 90% rate us good/excellent. Our service is reflected in our public persona, with a 4.8 Trustpilot rating and a 4.4 in Google My Business rating, and multiple national awards including FE Week Digital Apprenticeship Provider of the Year, CompTIA Apprenticeship Partner of the Year and Best Workplace for Women.

Our vision is to be the number 1 IT/Digital training and recruitment provider within 5 years by focussing on: innovating and engaging curriculum, delivery amongst the best in the sector, unrivalled service proposition and our brand synonymous with expertise, quality, and wellbeing. 

Position Overview    

A fantastic opportunity has arisen to join us at Just IT as a digital skills trainer to provide expert teaching and learning across our AEB provision. We are looking for a talented, engaging, and focused individual to work within our successful team ensuring our candidates receive only the highest quality, effective teaching, and learning.


In common with all staff:

  • To support the JIT’s mission, vision, values, and strategic objectives
  • To implement JIT’s Equality and Diversity policies
  • To take responsibility for one’s own professional development and participate in relevant internal and external activities
  • To implement the JIT’s health and safety policies and practices
  • To contribute to JIT’s commitment to continuous improvement as identified in JITs quality assurance systems
  • To be committed to JITs safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

  • Delivering Digital and IT skills at level 2 to include safe and secure practises when working with IT devices, data and information, Cybersecurity, Digital Graphics, Computer Programming, Spreadsheets, Networks, IT Support, Digital Skills Project, and Presentation
  • As part of the curriculum you will review the skills developed and review the PDP ensuring learners leave equipped with a plan of next steps and overall goals
  • Identify learner’s strengths and weakness through an initial assessment and support them accordingly
  • The successful candidate will be flexible with their delivery methods and models of delivery and be able to adapt quickly to the learner’s needs. This is a fast paced course so ability to be flexible is paramount
  • The successful candidate must be engaging and able to demonstrate energy and passion to motivate/train learners to help them realise their potential
  • You will follow TLA plans but have the flair to make them your own, and deliver encouraging, nurturing, and motivating training
  • You will own and manage any learner progress issues in line with the business expectations
  • You will aim to maintain 100% retention and achievement of all learners and aid the internal referral process if learners experience any difficulties either work or pastoral related
  • liaison with Business development and learner co ordinater teams to manage the learner journey and aid progress opportunities for candidates

Learner Support:

  • You will ensure all learner feedback to our candidates is progressive and meets the quality team standards
  • To mentor, learners to achieve and learn professional skills required for the opportunity to progress either onto an apprenticeship, employment, or further learner
  • Work with individuals and or groups of learners who require additional support
  • Support learners to improve their everyday maths and English skills
  • Devise flexible and innovative ways to engage individual learners with support from colleagues
  • To provide quality careers/employability support and embedded information, advice, and guidance to learners
  • Implement strategies and support learners in self-esteem and confidence-building activities.
  • Drawing up agreed action plans with learners, outlining the aims of the
  • program, and monitoring their progress

Record keeping:

  • Ensure records of support provided are maintained and demonstrate individual distance travelled
  • Accurately record daily learner attendance and follow up and learner absence swiftly, liaising with the learner co-ordinate
  • The successful candidate will be required to engage with the Head of Traineeships to ensure information regarding learners’ progress is accurate and timely
  • You will be expected to maintain appropriate tracking systems and procedures relating to quality, compliance, management, and assessment

Communication and general administration:

  • Take responsibility for Health & Safety, Equality & Diversity, Data Protection, and Safeguarding
  • The post holder will also comply with all information and training supplied and discuss any concerns with their Line Manager
  • Attend and contribute to the regular whole staff and learning support team meetings

Standardisation of Practice (as required):

  • Work with colleagues to improve teaching, learning, and assessment
  • Where necessary contribute to the devising of processes and procedures to improve the overall quality and consistency of programs
  • Managing your professional development through undertaking relevant training and sharing best practices with other trainers


  • Support and promote the Company’s aims, and objectives
  • Understand and apply the Company’s relevant policies, procedures, and working practices
  • Carry out administrative duties associated with the role
  • Maintain comprehensive and up-to-date course and learner records
  • Take part in company enrolment, induction, marketing, meetings, activities, as required
  • Provide learners with pastoral and academic support
  • Deal confidently with staff, learners, and other external customers demonstrating respect

Candidate Requirements  


  • Minimum of 3 years relevant industrial/commercial experience – Essential
  • Prior experience of delivering Digital/ ICT training – Essential
  • Experience of delivering Gateway qualifications – Desirable
  • Excellent working knowledge of the Digital/ ICT industry – Essential


  • Minimum of Level 3 Award in Education and Training (PTLLS) – Essential
  • PGCE/Cert Ed – Desirable
  • Assessor Qualification – Desirable
  • Level 2 English and maths at minimum Grade C (or equivalent) – Essential
  • Health and Safety Qualification – Desirable
  • Recognised Level 3 qualification in IT and or Degree in relevant subject – Essential
  • IAG Level 2 Qualification – Desirable

Knowledge, skills, and abilities:

  • Up to date knowledge of current initiatives relating to the ICT industry – Essential
  • Experience of planning and delivering effectively – Essential
  • Strong organisation, time management, and administrative skills – Essential
  • Ability to meet set targets -Essential

Other requirements:

  • Demonstrate commitment to safeguarding and health and safety in the workplace
  • Commitment to the provision of a high-quality learning experience
  • Willingness and ability to work flexibly throughout the week at any site and/or employers’ premises
  • Full UK Driving License and have access to a car when required. This role may involve regional travel
  • Candidates applying for this role should be able to work remotely

Equal Opportunities 

 Just IT is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT. 

Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at  

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT as is necessary to respond to the needs of the business. 

Salary: £35,000 – £45,000

Reference: JW271